Returns and exchanges are accepted within 10 days of purchase with receipt, and the item(s) must be in unworn/unused condition with tags attached if applicable. Returns will be issued in the same manner the item was purchased.
Online Order Return Policy:
If you need to return a purchased item please email hello@shoppineandmoss.com
Returns for items purchased online should be sent to:
Pine & Moss
1100 Station Drive Suite 141
DuPont WA. 98327
Shipping costs are non-refundable, and you are responsible for the cost of shipping for the return. Items purchased online can be returned in store, as long as it is within 10 days of purchase with receipt.
Food and Beverage items, jewelry, sale and clearance items are non-refundable.
Additional non-returnable items:
Gift cards
There are certain situations where only partial refunds are granted (if applicable)
Any item that is returned more than 10 days after delivery
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
